Shipping and Returns

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Shipping Options

brandycandy.ca ships UPS. Options include ground, three-day, two-day and next-day shipping.

Shipping Estimates

Shipping can be estimated before the final check out page on the brandycandy.ca website. After you place all of the items you wish to purchase into your cart, proceed to the check out. A shipping estimator considers the amount of goods and weight you have in your cart. At the final check out, shipping costs will be finalized based on the destination zip code.

Return Policy

We want you to be fully satisfied with your purchase. If you are not satisfied with an item you purchased from brandycandy.ca, you may return the item within 30 days of delivery for a refund of the purchase price, minus the shipping, handling, and other additional charges. Customers are responsible for the return shipping fees. The items must be returned in unused/undamaged condition with all tags attached and in their original boxes (whenever possible) to ensure credit. Please also include all paperwork, parts and accessories, if applicable. If you request a return after the 30-day period, please contact our Customer Service Department at 1-604-836-9229 or send an email to brandy_mars@hotmail.com. Our Standard Return Policy does not apply to all Reduced/Sale items. These items are considered final sale and are not returnable.

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